Shangri-La Mactan, Cebu, Lapu-Lapu City
About Resort
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Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
What our guests says about facilities
General
- Non-smoking rooms
- Internet access
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Baby pushchair
- Children's buffet
- Board games
- Water slides
- Children's play area
- Kids club
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings <br />
Our stay at the resort was a mix of great views and frustrating moments. The ocean view room we booked was lovely but the service was underwhelming, especially when we were downgraded without proper compensation. Dining left much to be desired with bland food experiences, while the beach and activities were enjoyable. It’s a place I’d recommend for the scenery but not for the culinary experience.
Overall, my stay at the resort was quite pleasant, featuring beautiful surroundings and a great pool area for families. The rooms were spacious and comfortable, making for a restful stay. However, the service fell short of expectations, especially during check-in and dining experiences. I also found the dining options somewhat limited on busier days, which was a bit disappointing.
I had a memorable stay at this resort over Christmas. The beach was lovely, and I enjoyed the great coral reef just off the shore. The breakfast buffet was ample, although the dining options could use more variety. I found the pool to be a bit crowded with children, but the overall amenities were quite nice. The staff was accommodating, yet there were times when their level of service felt just shy of exceptional.
My stay was somewhat of a mixed bag. On one hand, the location was fantastic with well-maintained amenities, and I had great experiences with the Chi Spa, which I absolutely loved. Unfortunately, the dining wasn't up to par with my expectations, particularly during breakfast, and I encountered some service hiccups at the buffet. Overall, it felt overpriced for the experience, as I expected much better quality from such a reputed hotel.
This resort offers a fantastic experience for families with children, boasting amazing snorkeling just off the shore and a great buffet breakfast prepared with attention to dietary needs. Although the doctors on-site may not have seemed very professional, the overall atmosphere was enjoyable. The price may be a bit high, but considering the range of activities and amenities, it felt worth it.